Terms of service: transport, delivery and logistics


Every child’s potential is limitless. In Southeast Asia however, not all of them enjoy the same access to lớn knowledge or even basic school stationery.

This 12th to 24th December, brighten up the lives of thousands of underprivileged children by donating new or used children’s books, toys and stationery to non-profit organizations, rural libraries và community centres. Just follow the steps below.


If you don’t already have the nhatroso.com app, tải về it for miễn phí from the Google Play Store or ứng dụng Store và activate your account.

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We need new or used children’s books, toys or school stationeries (writing and drawing materials, school bags or pencil cases) for children 4 to lớn 12 years old.


Select the “Delivering Happyness” icon on the nhatroso.com app. Confirm your pick-up location and select the nearest “Delivering Happyness” drop-off point. Tap BOOK và a driver will pick up the gifts from your selected location. You don’t have to lớn pay the driver as nhatroso.com will bear the cost.




Here’re the items we need:

Here’re the items we need:

Here’re the items we need:

Download App

Scan QR Code



What kinds of items can I donate?

Children’s books (English or others), toys or school stationery (writing & drawing material, school bags, or pencil cases) or a mixture of all 3, for children between the ages of 4 khổng lồ 12 years old. Please keep items unwrapped. Give as many as you wish, so long as they can fit within a cabin luggage size.

When can I donate?

Donation date will be from 12 December năm nhâm thìn to 24 December 2016, & between the time 8:00am – 5:00pm, daily. Do cảnh báo you can only donate if you see the below icon on our app


Will I be charged for the fare khổng lồ pick up & drop off the donated items?

No you will not. nhatroso.com will take care of the fare lớn pick up & drop off the donated items at no cost khổng lồ the passengers or drivers.

What address should I key in as the drop-off location?

Upon selecting the “Delivering Happy-ness” icon on the nhatroso.com app, please key in “Delivering Happyness” in the drop-off location bar. A drop down menu will appear with a danh sách of Delivering Happyness drop-off points. Just select the one closest to lớn you.

Where are the donated items stored?

It will be at a local warehouse company, a storage space provided for không tính phí through courtesy of our generous partner.

Who will receive the donated items?

We are working with Trái Tim Nhân Ái who will receive these donated items và distribute them directly to lớn the beneficiaries, who are underserved children.

What kind of items can I donate?

Please donate items suitable for children between the ages of 4 lớn 12 years old. Donated items can consist of new or pre-loved stationery, toys, và books or a mixture of all. Please keep items unwrapped for checking purposes.

Is there a maximum weight or kích cỡ of my donations?

The items have khổng lồ be within box measuring dimension 16x16x16 inches and weight less than 30 KG. Please keep items properly packaged, please note that we vày not accept breakables, food, liquids, drugs, contrabands, jewelry or cash..

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I cannot see the Delivering Happyness icon.

Please make sure that you are on the latest version of the nhatroso.com app. If not you may update via Google Play or tiện ích Store. Also, the Delivering Happyness fleet is only available from 8am lớn 5pm, daily.

Our Non Profit Organisation Partners


Singapore Red Cross’ FoodAid is dedicated to lớn supporting those who may have fallen through the cracks of social services such as skipped-generation families (grandparent-headed households), single-parent families & the working poor.

Terms và Conditions

The chiến dịch is organised by nhatroso.comExpress (“the Organiser”) & is xuất hiện to all Vietnamese citizens, permanent residents residing in Vietnam và foreigners who are travelling or working in Vietnam.

nhatroso.com reserves the right to lớn reject any thành quả donated that the Organiser deems unsuitable.No cash or credit donations will be accepted, và no payment shall be made to lớn the donor of the items.The participant is not allowed to ride along with the items.Each ride is strictly for one pick up & one drop off only. Multiple pick-up points are not allowed and the nhatroso.com driver shall refuse such requests.Each booking is strictly for pick-up of donated items only, & no passengers will be allowed khổng lồ ride with the items to lớn the drop-off locationThe elected nhatroso.com driver has the right to lớn reject items that are unsuitable upfront.

By taking part in this campaign, you have indicated that you have read, understood & agreed to lớn be bound by these terms and conditions. You also acknowledge & agree lớn be legally bound by the terms & conditions below and decisions of the Organiser without limitation or qualification. You further agree that all decisions of the Organiser shall be final và conclusive.

Campaign Duration:

The campaign will run from 12th December năm nhâm thìn to 24th December năm 2016 only. The Organiser reserves the sole và absolute right lớn alter or kết thúc the chiến dịch at any time prior to lớn the expiry of the campaign Period without giving any prior notice & no compensation in cash or in kind shall be given.

How to lớn Enter:

Participants can enter the campaign by downloading the nhatroso.com mobile application (iOS, app android and/or BlackBerry (Z10 or q10 and above). Participants are required to include their name, mobile phone number and email address for further communication và verification purposes. Just go to lớn ‘Profile’ khổng lồ register & activate your nhatroso.com account. By registering, you acknowledge that you have read the Terms of Service & Privacy Policy on our website.

The Organiser reserves the sole & absolute right to lớn disqualify any participant or reject qualifying participants deemed ineligible (be it under these Terms và Conditions or has engaged in a conduct that the Organiser considers inappropriate or unacceptable).

General Terms và Limitation of Liability:

nhatroso.com reserves the sole & absolute right lớn withdraw, amend and/or alter any part of the whole terms & conditions in relation lớn this chiến dịch at any time without giving any prior notice to the Customers & the Customers agree khổng lồ be bound by those changes.

nhatroso.com’s decisions in any matter in relations to lớn the campaign shall be final & conclusive.

nhatroso.com shall not be liable for any claims by the participants or third-party claims or losses of any nature, including but not limited to, loss of profits, punitive, indirect, special, incidental, or consequential damages or for other damages và any related claims of any nature, including direct, indirect, third-party, consequential or other damages resulting from or in connection with this Campaign.