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1. My Company wants khổng lồ establish the delivery services in the territory of Vietnam. What should we have procedures for the registration of the above services? Where vì chưng we register?
Question: My Company wants lớn establish the delivery services in the territory of Vietnam. What should we have procedures for the registration of the above services? Where vị we register?

The Enterprise established under the laws of Vietnam wishes to vì business in the delivery services in the territory of Vietnam, first of all, it must register the appropriate business line (delivery services, courier services ...) .

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1. In the event of doing business in services of delivering, packaging goods, the Enterprise shall notify the State competent authorities (Ministry of Information and Communications for the goods delivery services within inter-provincial/domestic scope or with Provincial Department of Information and Communications for the cargo delivery services within provincial/municipal scope).

Notification dossiers are: A written notice of delivery services; a copy of a valid certificate of registration for delivery services or investment certificate in the field of delivery services in Vietnam; Sample of contract on supply và service use; Rate table, chất lượng of service, the limit of compensation liability for damages in case of incurred damages.

2. If the Enterprise wishs to vị business in the mail delivery services, the Enterprise must be licensed by the State competent authorities (Ministry of Information & Communications for the mail delivery services within inter-provincial/domestic scope or with Provincial Department of Information & Communications for the mail delivery services within provincial/municipal scope).

Request documents for business license in the mail delivery services include: application for a business license for mail delivery services; a copy of a valid certificate of mail delivery service registration or investment certificates in the field of mail delivery services in Vietnam; Business plan; Sample of the contract on supply and service use; Rate table, chất lượng of service, the limit of compensation liability for damages in case of incurred damages.

You can read the specific regulations on the delivery services in the Decree No.128/2007/ND-CP dated 02 August 2007 on delivery services và the Circular No.08/2008/TT-BTTTT dated 23 December 2008 guiding a number of articles of the Decree No.128/2007/ND-CP in the website of Ministry of Information và Communications at www.mic.gov.vn.
Question: Your esteemed agency, I am researching the courier market in Vietnam. Despite looking for a lot of resources, but I still can not get the information about the market giới thiệu of the delivery enterprises. Can I ask: Have Does any agency or organization collect & manage the such as data? If so, have these data been published or not? Thank you!

- Postage & delivery are one of the current areas managed by Ministry of Information & Communications. Therefore, the Ministry of Information & Communications has developed a specialized statistical reporting system for collecting, managing & exploiting such data in this area for researching và building the development policy.

- In 2009, the Ministry of Information & Communication in collaboration with the National Steering Committee on IT published “White Paper on ICT of Vietnam in 2009”, which has some initial statistics on post, delivery, mail delivery in the postal network, revenue, post market, other related information.

To read this book, you can access the electronic portal of the Ministry of Information and Communication at the following address: http://mic.gov.vn/uploads/20090826/CNTTVietnam2009V.pdf

- Also, for more statistics about fields of post và delivery, you can access the electronic portal of the Ministry of Information và Communications http://mic.gov.vn/vn/news/solieuthongke_buuchinh/5/index.mic or the electronic portal of the General Statistics Office at http://www.gso.gov.vn/default.aspx?tabid=434&idmid=3 to collect necessary information for you.


- Point a) of paragraph 2, Article 26 of the Decree No.128/2007/ND-CP dated 02 August 2007 stipulating that that “... 2. The delivery service enterprise is exempted from liability khổng lồ compensate for damages in the following cases:

a) Types of services without documents confirming the sending;

…..”Thus, if your company has not signed the contract on delivery, i.e. No documents confirming the sending, then damage compensation will not have grounds to lớn determine.

- lớn ensure the rights & interests of your Company when using postal & courier services, you can study the lawful provisions on the form of the conclusion of the supply & use of services; rights & obligations of the enterprise; rights và obligations of service users; claims, compensation for damages và other related issues in the Decree No.128/2007/ND-CP on delivery services (posted on the electronic portal of the Ministry of Information & Communications at the address: http://mic.gov.vn/VBPL/vn/index.mic).


Hello Thu, Vietnam Post is pleaseed to lớn answer your question as follows:

The parcel is often divided into two types: materials và goods.

- Dimension standard

+ Maximum size: length plus the largest circumference not measured according to the measured length, not more than 3m. The max length is not more than 1.5 meter.

+ Min size: For one side, the kích cỡ not more than 90mm x 140mm with the error of 2mm.

+ If rolled: length plus twice of the diameter is 170mm, but the greatest direction dimension is not less than 100mm.

- Weight standard

+ The weigth of the normal parcel: Between 0 - 31.5kg.

+ In case the parcel is inseparable, it can bed accepted up to lớn 50kg (parcel containing heavy cargo).

- For special parcels

+ For your liquid cargo, you is not allowed to lớn send

+ & you are allowed khổng lồ send fragile goods as follows:

Porcelains, ceramics, glassware, glass;

Liquids in the bottle, fragile vases;

Electronice devices;

Crystalware.

You can view detailed information about the parcel service here

Hello Phuong,

Since 01 June 2012, Vietnam Post Corporation has officially provided An Vien TV service nationwide.

An Vien TV has 5 excellent channels produced by AVG: An Vien Channel (contents about Eastern culture, aired based on the high-definition television technology), Sports – Entertainment Channel NCM (sports channel specializing in Vietnam sports & international sports và excellent international sports programs), SAM channel (for children), Excellent Film Channel (excellent movie channel) và VietTeen channel (teen music channel).

Besides, An Vien Television has 5 music radio channels with 5 music genres including: Revolutionary Music, lãng mạn music, Classical Music, Youth Music và Ethnic Music.

In addition, in the program channel list system of AVG - An Vien Television also has propaganda channels such as VTV1, VTV2, VTV3, VTV6 ... VTC channels, ANTV, Vietnam News Agency Channel, local TV channels and excellent international channels such as HBO, Star Movies, ESPN, Star World, Cinemax, Discovery…

At present, AVG is offering 3 charge packages for the customers as follows:

- Basic package: VND33,000/month

- Optional package: VND66,000/month

- Advanced package: VND88,000/month

You can subscribe to the service of An Vien Television at the post offices of Vietnam Post Corporation (Vietnam Post) or through the trang web of An Vien Television, agents & transaction offices nationwide or by phone at 1900 1900 for service providing.

Postal Savings Service is the service designed khổng lồ mobilize the people’s idle funds to replenish capital resources for the development investment, capital resources lended to the poor & other policy beneficiaries under the policies of the Goverment.

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Supplied products include:

1. Term savings service

- Once-withdrawn term savings is the term savings size in which customers can withdraw all savings deposits once (done for all accounts).

- Partial-withdrawn term savings is the term savings size in which customers can withdraw savings deposits at several times.

- Term savings with periodic interest payment is the term savings khung in which customers can have the monthly, quarterly interest payment.

2. Installment-paid savings is a khung of savings that based on the monthly/quarterly period, the customer deposits into the savings trương mục with a certain sum of money, according lớn the amount of initial registration

3. Service of personal savings trương mục is a khung of time savings in which customers can deposit, withdraw & transfer money on demand.

There are more than 200 connected points of service nationwide.

4. Service of collection and payment: This is a tư vấn service for organizations, enterprises khổng lồ collect or pay the money from customers such as charges of electricity, water, insurance, salary, commissions …

For the first time of using the service, you need to lớn bring a valid identification such as ID card, passport, military ID card.

Question: In the Circular No. 08/2008/TT-BTTT dated 23 December 2008 by the Ministry of Information & Communications on guiding a number of articles of Decree No. 128/2007/ND- CP dated 02 August 2007 by the Prime Minister on delivery service, there is provided as follows:* Location, which receive the notification dossier of delivery activities: - Department of Information và Communications of the provinces and under the Central cities: For the record notified of delivery services business within province. - Ministry of Information & Communications, 18 Nguyen Du, Hanoi: For the record notified of delivery services business in the range of inter-provincial, national or international. * Location, which receives authorization application dossier for mail delivery service: - Department of Information and Communications of the provinces và under the Central cities: For license application dossiers within provincial. - Ministry of Information và Communications, 18 Nguyen Du, Hanoi: For license application dossiers within the scope of inter-provincial, national or international. Thus, I want lớn ask, if one enterprise delivery, mail delivery business, which trading both within the province (received from this district in the province and delivery in other districts in the province) & intercity delivery in addition lớn the submission of license paint business mail delivery service intercity, written confirmation notice intercity delivery activities of the Ministry, whether they need khổng lồ application for license of Ministry in the scope of province?
Hello,When the enterprise informs the business of delivery services/applies for the license of mail delivery within the inter-provincial & national scope (received and settled by Ministry of Information and Communications) does not need lớn make the notification procedures about the business in delivery services/ the license of mail delivery within the inter-provincial and national scope (received and settled by Provincial Department of Information và Communications). However, after being confirmed the notification/being licensed, the enterprise shall notify in writing to the Provincial Department of Information & Communications in the locality for the management.
Question: By Decision No 68/2008/QD-TTg dated 22 May 2008 by the Prime Minister on providing public services and Circular No. 17/2009/TT-BTTTT dated 27 May 2009 detailed provisions on enforcement QD65/2008/QĐ-TTg provisions newspapers by the provinces và cities directly under the Central Publishing that belongs to lớn public services. Please tell me: 1. Is the Illustrated magazine which published by Provincial buổi tiệc ngọt belong khổng lồ the khung of public interest newspapers? 2. The newspapers of public services that is state guarantee issued through the public postal network under the tariff prescribed by the State (Article 2-TT17) How is this charge regulated? 3. For the newspapers without the price printed on the cover, what is the base for calculating the charge when released via the public postal network?

1 Is the Illustrated magazine which published by Provincial tiệc nhỏ belong to the size of public interest newspapers ?

Article 1 Article 2 of Decision No. 65/2008/QD-TTg dated 22 May 2008 by the Prime Minister on the supply of public postal services provided as follows:

“Services on the issuance of newspapers: People"s Daily newspaper, the People"s Army, newspapers which published by Provincial các buổi tiệc nhỏ Committee, cities under the Central Government và other newspapers decided by the Prime Minister is a public service by the State guarantee issued through the public postal network under the provisions of this Decision”.Thus, the other publications which released by the provincial tiệc nhỏ committee, the thành phố directly under the Central Publishing (including Illustrated magazine.) are not part of public postal services.2. Charges for issuance of public-interest newspapers:

According to Decision No. 619/QĐ dated đôi mươi August 1963 by the General Director of the General Department of Post & Radio, newspapers charges is applied as a proportion 22% of the cover price (sale price).

3. Charges for issuance of newspapers bởi not have the price printed on the cover.For other types of newspapers vì chưng not have the price printed on the cover, when when released via the public postal network is currently being applied in the rate of publications (charges are calculated on the basis of distance và weight).

Postal Savings Service is the service It is a service that aims lớn mobilize the population"s idle funds lớn replenish capital for development investment, funds for lending lớn the poor và other social policy beneficiaries under the policy of the Government.

Products include:

1. Term saving Service

-Onetime withdrawn term saving service is the size of Term Deposit Account, in which customers withdraw all savings deposits one time (final settlement).

- Partial withdrawal term saving service is the size of Term Deposit Account, in which customers can withdraw savings deposits in several times.

- Periodic interest payment term saving service is the size of Term Deposit Account, in which customers will receive interest under the monthly and quarterly.

2. The contribute savings service is the form of savings, in which client will send a savings tài khoản certain amount of money, according lớn the amount of initial registration.

3. Personal savings account Serviceis a khung of non-term savings that customers can deposit, withdraw & transfer money on demand.

There are over 200 service delivery points are networked across the country.

4. Receive and expenditure service: This is a support service for organizations; businesses khổng lồ receive or pay the money from customers such as electricity, water, insurance, wages, commissions …

First time registration of using this service, you need khổng lồ bring a valid identification such as: ID Card, passport, Military ID thẻ or military ID, proving the armed forces which are still valid.

VN Quickpost is the international express delivery services that cooperation between the Corporation Vietnam Post & DHL Express.

Standards for size, weight and material goods are as follows:

- Document (Doc): From 0,5kg to lớn 2,0kg.

- Goods (Non doc): From 0,5 kg to 70kg (maximum).

- Shipment: A maximum of 4 postal items with a total maximum weight is 70kg.

- The maximum kích thước of each postal items:120cm x 80cm x 80cm

Postal items in the size of documents will using the envelope of the service. Postal items in the size of goods will be is wrapped in packages of customers, using special adhesive tape & stickers pasted on the hàng hóa packaging.

Criteria time lớn send khổng lồ the European countries:

- Nordic and Eastern Europe region: from 03-04 days

- Other countries: From 02 khổng lồ 03 days

You can điện thoại tư vấn the customers Care Center of Vietnam Post under the Hotline:1900 545481or access services items on the websitehttp://www.nhatroso.com/for more detailed information.