A great salesperson knows their product as well as they know themself! That’s why our product training solutions are so important. They get your sales staff fully aware and confident about what your product can do for your customers. And that’s the fast track to a closed-won.
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A rockstar salesperson must know the product they’re selling backward and forward, right? That enables them to feel ready and comfortable when explaining your product’s value to prospects. And showing your prospects what your product can do for them is paramount for your business’s success. It may reveal to them a need that they didn’t know they had.
A product training program promotes the most complete, accurate, and up-to-date knowledge of your product. It also positions your sales staff as authorities in your business area. In turn, that helps your prospects decide how much your product is worth to them.
Custom Mobile App Development
Would your organization benefit from a custom app? In the past, that might have meant a big budget and months of outsourcing development and coding, but as a full-service eLearning company, ELM can help you develop custom mobile apps as part of your training strategy. Let us brainstorm, build, code, and launch tools your learners will use in their roles every day.
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Infographics & Job Aids
ELM designs job aids that are engaging, clear, and simple so your message makes an immediate impact.
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Branching
Make learning more personalized by letting learners choose their own adventure with ELM”s branching services.
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Not exactly. Your sales personnel must know enough to demonstrate to your prospects how your product works. They should also be able to elaborate on how a single product relates to the rest of your product portfolio.
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Your sales reps might not be experts in the subject matter of your product. They just need to know enough to talk about your product in a prospect’s language. However, because they chat with prospects at different levels of subject matter expertise, they should know details. And as they move along the sales funnel, they should know how to determine the number of details they provide.
Yes! You must build and maintain product knowledge consistency across your organization. Here are some examples of departments that must use the same product messaging:
SalesMarketingCustomer serviceProject managementProduct managementProduct development
Higher employee buy-inA deeper feeling of ownership towards the organization’s mission, vision, and goalsA more cohesive culture
Case studies
Check out how we’ve taken inspired ideas and transformed them into workable realities for our clients.
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Gamified Onboarding Experience
How do you make a new work environment feel like home on day one? A large pet retailer wanted to increase confidence in new associates so they felt comfortable in their stores. Our eLearning design made first-day training a more interactive process with plenty of in-the-moment feedback to better prepare employees to make recommendations and guide customers through the store.